![]() A detailed list of returned items must accompany all returned product along with a reason for the return.Please contact your local sales rep for return instructions within 90 days of receipt of product.Greeting cards should be returned to your sales representative all other products can be returned directly through Compendium.*.All Compendium products, except greeting cards, specified promotions, and discontinued items are returnable directly to Compendium within 90 days of receipt of product.*.Reduced price items are available while supplies last all sales on reduced price items are final.Orders are processed and shipped within 7 working days of their receipt by Compendium for in-stock items.Orders should be placed with your local sales representative, whose information can be found on the opposite page.An individual reorder totaling less than the minimum is subject to a $15 service charge.Orders that do not meet an item’s required quantity will be automatically rounded up to the next multiple. Products are sold in multiples at the specified quantity.Order minimums are per invoiced location.Minimum opening order $100 reorder $75.Please note this is only necessary for orders with multiple locations. You can also reference the confirmation number they received at the time of purchase. If a customer is requesting a return and orders for multiple locations, please specify which location the return is for by appending the PO number (ie. Currently, our credit memos cannot display shipping addresses.Please retain the damaged items until you have spoken with Customer Service to determine if the item(s) should be discarded or if we can send a replacement part. If your items are damaged, please call Customer Service at 800.914.3327 within 10 days of receipt of merchandise to report the damage.Credits issued for qualifying Compendium product returns will be applied towards future orders.Price-ticketed items will not receive credit.Be sure to package all returns carefully as product must be in resalable condition to receive credit.A detailed list of returned items must accompany all returned product along with the reason for the return. ![]() Greeting cards should be returned directly to sales representatives.All Compendium products, except greeting cards, specified promotions and discontinued items, are returnable directly to Compendium within 90 days of receipt of product.Click here to fill out our new customer account application.I’ve been approved to place my first order, and I’m ready to be set up as a customer.I’ve never ordered with Compendium, and I’m interested in learning more.I’ve ordered with Compendium before, and I’m ready to place my first online order.I’ve placed an online order with Compendium before, and I’m ready to place an online reorder.If you’d like to learn more about becoming a retailer, please fill out the information form and we'll be in contact with you shortly. We take pride in creating meaningful partnerships with store owners through seasonal and theme-based promotions, excellent service, and products that inspire retailers and customers alike. ![]() ![]() Compendium’s products are carried by a wide variety of specialty and gift retailers across the U.S.
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